Your Privacy is important to us at Iden Money

In order to better understand how our customers use this web site, we collect and analyse aggregate information about our site users. This includes such things as what time of day people visit the site, what browser they use and what pages they visit. No personal or other information which may be used to identify you is included in this analysis.

At Iden Money we care about your privacy and your trust is important to us.

Should you have any queries or concerns about your privacy please write to The Privacy Officer, Iden Money Customer Service, PO Box 3425, Parramatta CBD NSW 2124 or phone 1300 334 336 or send an email to privacyofficer@idenmoney.com.au

When you complete our Application Form we agree to the use of information for specific purposes as outlined in sections of the Application Form. We agree to abide by the terms and conditions of legislation covering:

Confidentiality
Privacy Act
Financial Transactions Reports Act 1988
Code of Banking Practice
Uniform Consumer Credit Code

Information collected from you and held by us is generally used to assess your financial position and to make decisions regarding approval of loans and types of products to be provided. This information is usually only collected via the information you provide in your application form, from credit reports obtained and from information provided by an accountant or employer that you have disclosed to us. While this information is in our possession we take all reasonable steps to protect this information by utilizing storage systems and secure electronic storage methods which are safe, in our opinion, to maintain confidentiality. Our staff are instructed to maintain confidentiality at all times.

Any online information collected via our web site (when you log on) is restricted to who your Internet Service Provider is and the type of browser you use. The use of "cookies" collects this information but does not collect any other individual information. The use of cookies is common as most web browsers are set to accept cookies. You can set your browser to refuse to accept cookies.

You have a right to access the personal information that we hold about you. In some cases we must provide this information and in other cases the law allows us to decline to provide the information. We will make a judgement regarding this, as quickly as possible. Should you require such access, please contact our Customer Service team on 1300 334 336.

If you require further information regarding our Privacy Policy please email us at info@iden.com.au